- First, let's make sure your touchpad is turned on: Press Fn+F6. You should see a message confirming its status.
- Next, let's check your device settings: Search for "Touchpad settings" and open it. Ensure the Touchpad function is enabled.
- To keep your touchpad active even when using a mouse, tick the box for "Leave the touchpad on when mouse is connected".
If the above steps do not solve the issue please contact us by clicking here and a member of the team will be happy to help.